Patient FAQs
What do I need to have for my visit?
We ask you to bring a list of all medications you take, your insurance cards and your copay.
We highly recommend arriving 15 minutes early prior to your appointment time.
What insurances do you accept?
We accept most major insurances:
- Aetna PPO Plans
- Amerihealth Administrators
- Auto Insurance
- Blue Cross Blue Shield
- Cigna
- Coventry
- Geisinger
- Health Options BCBS Medicaid
- Medicare
- Medicaid
- United Healthcare
- Worker’s Comp
For more information about billing and payment options, please click here.
What is your No Show/Cancellation Policy?
Please inform us within 24 hours if you will cancel your appointment to prevent any no show fees. See No Show/Cancellation policy.
What is IQ Health and how do I get access?
After you have been seen at our office, our providers will introduce you to your patient portal account and help you with your logins. For questions about getting a log-in from your provider, please call or talk to our office manager during your visit.
What Dialysis Centers do you participate in?
Dr. Pedro sees patient who have been placed on dialysis at the following dialysis centers:
Dialysis Service Integrity (DSI) in Seaford, DE and
Fresenius Medical Care (FMC) Seaford, Milford, Georgetown and Millsboro.
How do I know my payment arrangements?
Please read on our Financial Policy form.
Referrals
It is the patient's responsibility to obtain a referral before seeing their specialist.
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